Monday, September 2, 2013

Co-Op X Event - Results and Discussion

Co-Op X Event - Results and Discussion

*I usually avoid the topic of discussion on this blog.  I try and keep the blog in the direction of a guide rather than an opinion piece, but I feel that this past event needs to be discussed by the community.  Please remember that I am a player and not associated with the game in any other way.

The recent Co-Op X Event is now over and sadly controversy surrounds the event.  Let me start by saying that the event was a complete failure on the developers part and should never have happened or should have been called off after the first few hours when it was apparent that the event would be a failure.  For those of you who don't know how the 4 days of the event went down,  it was somewhat like this:


Day #1

The scheduled maintenance was extended and the event got off to a late start Thursday afternoon.  The gameplay was choppy, but playable.  As you played through the missions bosses were summoned frequently and you and your Company were able to attack these bosses from the moment they were summoned. Sometimes a boss that a player summoned would already be down before he even had a chance to attack him, but it was ok because there were plenty of other bosses around to summon and/or attack.  This went on for about an hour (with choppy gameplay) and then the game shut down and went into emergency maintenance.  After an hour or two the game went back on for a short period of time (30 minutes or less?) and was then put back into emergency maintenance.  When the game came back out of emergency maintenance the event was gone and the developer claimed it was due to server overload and that they were working hard to get the event back up and running.  However, I went to bed Thursday night with the event still down and out.

Day #2

I woke up Friday morning to find that the event was still not up and running.  The developer left a message on the Home page that the event was temporarily suspended.  Frustrated, I went about my day and was happy to see that in the early afternoon it was announced that the event was back up and running.  I summoned and attacked 3 bosses then put my phone down to finish what I was doing.  Less than an hour later I resumed game play, but was soon confused.  I couldn't summon any bosses.  Reading through Line posts and Neoseeker forums, I learned that all players were experience this lack of boss appearances.  Many players spent multiple personal energy packs (including myself) playing through the missions and summoned very few (or none) bosses.  This situation lasted the rest of the day and the community was angered by the lack of a response from the game developer.

Day #3

I woke up Saturday morning to find that the event was shut down again for maintenance.  I assumed that the game developer was working on fixing the issues with the event.  Unfortunately, that afternoon when the event went live there was no noticeable change, and there was not a boss to be found.  I tried a few times to play through the missions and summon bosses.  I was successful at this one time and the boss I summoned was taken down before I even had a chance to attack him for points.  This lasted the entire day and the game developer still said nothing.

Day #4

On the last day of the event the developer finally addressed the boss appearance rate issue.  They mentioned that they could not fix it, due to server overload, and offered 30 danger bars as a token of their apology.  It was also mentioned that the Danger Cards would be used again for another event down the road. The event went on the rest of the day and I didn't bother to even play because I was angry. 

Discussion

A lot of Marvel WoH players were very angry at the game developer over this issue, myself included.  Their lack of communication with players was terrible and the fact that the event failed from the very first hour it was launched was infuriating.  In my 7 months playing I never seen the community so angry and the thought of quitting the game even crossed my mind.

I thought to myself, do I (we) have a right to be angry at the game developers?  And the answer to that is YES.  The reason being is that many players, including myself, invested money in purchasing card packs and power packs to obtain Danger Decks.  I felt that the developer completely disrespected it's customer by not offering suitable in-game goods in exchange for the real money that was spent to acquire these cards.

However, I am a reasonable person and I reminded myself that this was just a game and that it wasn't worth getting angry over the results of one event.  Overall, the developer has done a good job managing events recently and I could forgive mistakes that were made by launching a new event type.  Furthermore, I woke up this morning to read that players will be further compensated for their losses this event.  All unused danger bars will be converted to personal power packs at a rate of 6 bars to 1 personal power pack.  I feel that this is fair and am happy that the 30 danger bars that I was given as compensation didn't go to waste.  Also, the developer noted that the Danger Cards will be used during the next raid event and the next Co-Op X type event, when it happens, in the future after the bugs have been fixed.  I also feel that this is fair and am completely over being angry at this game.

At this time I would like to remind all of my readers that Marvel WoH is just a game and that it's not worth getting so mad and upset over, even if you spend real money to enhance your in-game experience.  I'm still reading a lot of negativity over the event on Line and on Neoseeker and I hope that players will realize that it's not worth it soon and that the game community can return to normality soon.

Thanks for reading my opinion and feel free to comment your own opinions below in the comment section.

1 comment:

  1. Hi Rex,
    Indeed. The new game should be calculated, tested and simulated fully before launching. A lot of complaint emerged in community.

    Game halted on Session 1, Not met any bosses on Session 2 on whole day, and only met 1 boss on Session 3.
    **Session 1 Defeat, Session 2 Victory, Session 3 Victory.

    The reward given with at least 10 co-op x rating point with Victory. But since can't meet Bosses, I don't gain any points on Session 2.

    And also, regarding to cards rewards. I miss chance to get any SSR cards.

    For the suggestion of 6 Danger bars for 1 PPP is good corrective action.




    Best Regards,
    Dragon

    ReplyDelete